Privacy policy

Introduction

Welcome to Obulem ("we," "us," or "our"). We value your trust and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website (the "Site") and use our services.

By accessing or using the Site, you agree to the terms of this Privacy Policy.

Information 

We Collect We collect information to provide products, services, and a better shopping experience.

A. Information You Provide to Us

When you make a purchase, create an account, or sign up for our newsletter, we may collect:

  • Contact Information: Name, email address, phone number, and shipping/billing address.
  • Payment Information: Credit card numbers and billing details (processed securely by our third-party payment processors; we do not store full credit card numbers).

B. Information We Collect Automatically

When you visit our Site, we automatically collect certain information about your device and usage, including:

  • Device Data: IP address, browser type, device model, operating system, and time zone settings.
  • Location Data: General geographic location based on your IP address.
  • Usage Data: Pages viewed, links clicked, and items added to your cart.

Cookies and Tracking Technologies

We use Cookies, Pixels, and similar technologies to analyze trends and improve your experience.

  • Google Analytics: We use Google Analytics to understand how visitors interact with our Site. You can opt-out of Google Analytics here.
  • Facebook Pixel: We use the Facebook Pixel to measure the effectiveness of our advertising and to serve relevant ads to you on social media platforms.

You can control or disable cookies through your browser settings, though some features of the Site may not function properly without them.

How We Use Your Information

We use the collected information for the following purposes:

  • Order Fulfillment: To process payments, ship your order.
  • Communication: To send order confirmations, shipping updates, and respond to customer service inquiries.
  • Marketing: To send you newsletters, special offers, and promotions (only with your consent).
  • Optimization: To analyze Site usage and improve our website layout and product offerings.
  • Security: To detect and prevent fraud or unauthorized activities.

Sharing and Disclosure of Information

We respect your privacy and do not sell your personal information to third parties for their independent use. However, we share data with trusted service providers to operate our business:

  • Logistics Providers: Shipping carriers (e.g., FedEx, UPS, DHL) and warehouse partners to deliver your products.
  • Payment Processors: Secure gateways (e.g., PayPal, Stripe) to process transactions.
  • Marketing & Advertising Partners: Third-party tools (e.g., email marketing platforms, Google, Facebook) to help us send communications and display relevant ads.
  • Legal Obligations: We may disclose information if required by law, such as responding to a subpoena or for customs enforcement.

Data Retention and Security

We take the security of your data seriously.

  • Security Measures: We use industry-standard encryption (SSL/TLS) to protect data during transmission. Our payment processing complies with PCI-DSS standards.
  • Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy (such as completing your order, complying with tax laws, or resolving disputes).

Your Rights and Choices

  • Opt-Out of Marketing: You can unsubscribe from our promotional emails at any time by clicking the "Unsubscribe" link at the bottom of any email.
  • Access and Correction: You may log in to your account to update your personal information.
  • California Privacy Rights: If you are a resident of California, under the CCPA/CPRA, you have the right to request access to your data, request deletion of your data, and opt-out of the "sale" or "sharing" of personal information for cross-context behavioral advertising. To exercise these rights, please contact us.

Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:         

Email: support@obulem.com

Company Name: Fuzhou High-Tech Zone Yuanli Technology Co., Ltd.

Address: Room 2103, 21st Floor, Shanya International Center, No. 6 Chuangye Road, Shangjie Town, Minhou County, Fuzhou City, Fujian Province, China